Contact Us

North America  
Phone: 858-222-DASH (3274)
Fax: 501-643-9601

Phone: 04-6841-DASH (3274)
International: +614-6841-3274






Where are you located?
Our main office is in Brisbane Australia. All calls are forwarded to our Australia office Our Canadian office is used mainly for shipping.

Where do you ship from?
All SmoothStepper orders ship from Calgary, Canada to anywhere in the world.

Why do you have a California area code?
We have many customers in the USA, this allows them easy contact. It is also simple for our Canadian customers. All calls to our US number are forwarded (vai VoIP) to our office in Australia.

Please note our old phone number: 604-227-2621 is no longer in use.


Support Center Hours


Hours: Tue - Sat    6:30a - 9:00p (Brisbane)
Hours: Mon - Fri    1:30p - 4:00a (Pacific)
Hours: Mon - Fri    2:30p - 5:00a (Mountain)
Hours: Mon - Fri    3:30p - 6:00a (Central)
Hours: Mon - Fri    4:30p - 7:00a (Eastern)
Emergency Hours: Mon-Sat 24hours/day (Closed Sunday)


Australian Office
21 Hampstead Outlook
Murrumba Downs
Brisbane Australia

Canadian Office
12036 10th St. SE
Calgary, Alberta
T2J 2N9


View Larger Map